X5 Networks respect each individual's or entity's right to personal and corporate privacy. After all, this is what we have been doing last 15 years: Protecting your privacy long before Privacy Policies were invented. Please get yourself familiar with the ways we access and use identifiable information.

No identifiable information is collected from our visitors. We don't use cookies, we don't require you to submit us any personal information. We don't follow any clickstream tracking, we don't allow advertisements on our site by 3rd parties.

On occasions where you need to interact with us such as our LIVE HELP section, we null out the last octet of your IP address as per EU regulations. You always remain anonymous.


  • Billing Details: Personally identifiable information such as billing details and credit card information is required in order to enable us to process your order as per standard billing practices.
  • Cookies: No cookies are used.
  • Logging: No logging is done. However, some portions of the service such as comprehensive reports might require use of logs and you must explicitly give us your permission.
  • IPs: Firewall access rules will require you to furnish us IPs of your machines you want to connect us from.
  • HITs: We record number of hits and status codes for each account for accountability and billing purposes.
  • Emails: We use emails as a primary means of communication with our clients. Emails are required to forward our clients important service information such as maintenance schedules and as such, they are essential in our operations.
  • Terms of Service: Privacy Policy is an addendum to our TOS and would imply acceptance of our TOS for our clients. Please review thoroughly.


How do we use the information?
The information we obtain from our clients are NEVER disclosed to any 3rd parties unless required by law. They are only for our own use. Most clients require us to actively work with them to accomplish their goals. Client data is used only in communication.


How do we secure your data?
Security is our business. You can rest assured that your data is safe with us and is not going to be part of any security breaches. Our operating systems run on AES 256-bit RIPEMD encrypted drives which greatly limit the chances of any unauthorized access to ondisk storage. Client interaction is done through SSL connections, so your billing details are secure.
U.S.-EU Safe Harbor Framework
X5 Networks Corporation complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. [Your organization's name] has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view X5 Networks Corporation's certification, please visit http://www.export.gov/safeharbor/